AQUALUX LLC Water Cups FAQ
What materials are your water cups made of?
Our water cups are made from food-grade stainless steel and high-quality BPA-free plastic, ensuring safety and durability.Are your water cups suitable for both hot and cold beverages?
Yes, our cups are designed to keep drinks hot or cold while maintaining temperature for hours.Can the water cups be washed in a dishwasher?
Most models are dishwasher safe; please check the product description for specific cleaning instructions.Do the water cups have leak-proof lids?
Yes, our cups feature tightly sealed lids to prevent leaks and spills.What is the warranty period for your water cups?
We offer a 1-year warranty covering manufacturing defects under normal use.How can I purchase your water cups?
You can order directly from our website at aquaelux.com or contact us via email.What are the shipping times?
Orders are usually processed within 1-3 business days, with shipping times varying by location.Do you offer bulk order discounts?
Yes, we provide discounts for bulk purchases. Please contact us for a quote.Are your water cups BPA-free?
Absolutely, all plastic parts are BPA-free and safe for daily use.Can I customize the design or logo on the water cups?
Yes, we offer customization options for large orders. Please get in touch for details.Are the water cups insulated?
Many of our cups feature double-wall vacuum insulation to keep beverages hot or cold longer.What sizes are available?
We offer a variety of sizes ranging from 12 oz to 32 oz to meet different needs.Can I use your water cups for outdoor activities?
Yes, they are durable and designed for both indoor and outdoor use.How do I care for my water cup to ensure longevity?
We recommend hand washing when possible and avoiding harsh chemicals to prolong the cup’s life.Who can I contact for further questions?
Please email us at [email protected] or call 415-727-7451 for assistance.